5 stars for the service dept!! Had an "emergency" problem and they were able to work around my schedule and fit me into to theirs as well. Juan was amazing from start to finish, even going above and beyond to secure me a loaner and take care of a few other issues at the same time! It's rare to be treated well by service depts but I've never had a problem at Kia Stamford
Buenos autis y económico
The entire staff from Stamford Kia is phenomenal! We never felt pressured and they made us feel welcomed and like family. Mike, Dave, and Terry were extremely helpful from start to finish! I love my new car!!! Thanks so much again for your excellent service!
The best service in the area. No doubt. EVERYONE is extremely professional and helpful. You always get the answers to ALL the questions you have. It’s a pleasure to work with Kia of Stamford- ABSOLUTELY happy with them.
After being a loyal customer to the Kia of Stamford services department for years, I decided to visit their sales team when buying a new Telluride and they did not disappoint. The team was engaging, forthcoming, and responsive throughout the buying process.
Had a great experience at kia stamford. I walked in around 5 pm or so on tuesday and hopped in some of the cars. The telluride is amazing and even more huge in person. I was there for only one vehicle though - the stinger. Aside from being asked a few questions and of course forking over the drivers license, it was a strictly no bullshit experience. 5 minutes after inquiring i was in a stinger testing it out. No high pressure sales tactics, no nonsense about needing to put a deposit to test drive a vehicle or any of that other crap that some dealers like to spew. Kia of stamford may well get my business in the near future when my lease is up on my Honda.
I worked with Kyle to get a new Telluride. It was a great buying experience. Our family is very happy with the purchase and I am now a fan of the dealer. The entire team there is really professional. I appreciated the straight forward sales process.
Context:- We worked with Kyle Green- We knew what features were important to us- We wanted to explore competitor vehiclesThree things stood out about our experience with Kyle at Kia:1) He was very clear and direct when it came to explaining the things that mattered to us (price, features) without trying to push the conversation in directions that we did not care about or want to go. He did *not at all* come across very sales-y, which made us very comfortable working with him.2) He respected our approach to buying a vehicle, which involved A) getting us into the vehicle for a test drive and out the door quickly/efficiently as we were tight on time and wanted to explore other vehicles and B) encouraging us to work through our evaluation process, which involved visiting a wide range of competitors.3) Our vehicle came in later than expected (~1 month), so he helped us close that gap with a loaner. Note: Kyle was up front with us when we placed our order that the vehicle was in high demand and may take a couple months before arrival, which ended up being an underestimate.Comparing our experience with Kyle at Kia to our experience visiting Kia's competitors (we visited 10 of them), I would rank Kyle #1. As a point of comparison, I would rank Chevy of Nashua, NH #10. They were so aggressive that my wife was not willing to buy a vehicle from even if we wanted to buy a Chevy.I hope that Kyle Green's style will translate to other sales consultants in this business.
Servicers were attentive, courteous, professional. Best of all patient with my lack of knowledge with car service procedures.
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